Refund policy

Refund Policy

Thank you for shopping at 209.

All sales are final. Due to the nature of our products, we do not accept returns, refunds, or exchanges unless the item arrives damaged or defective.

If your item arrives damaged, please contact us within 3 days of delivery at supteam209@outlook.com with a clear photo of the item and packaging.

We will assess the issue and, if approved, send a replacement at no additional cost.

By completing your purchase, you agree to these terms.